Frequently Asked Questions
If you have a question that's not listed below just drop us an email and we'll get back to you asap.
What can i win?
We award rosettes from 1st - 6th place in each class. The winner of each class will also get a groovy prize. If you come 2nd you get a free entry in to next months competition.
Can i enter more than one class?
Yes sure you can. You can enter as many classes as you want.
Can i enter the same photo in more than one class?
Yes you can. Not a problem.
Can I enter a photo with more than one dog in it?
Yes you can unless the class specifically states only one dog.
Can I enter the same photo in a class the following month?
Yes you can provided that you haven't won that class with that photo already. Class winners are unable to enter the same class with their winning photo more than once. They can however enter the same photo in to a class they have not yet won.
Who judges the classes?
We choose our judges carefully. They are all professionals with a love of dogs. Our judges are completely impartial.
How will i know if i've won?
The full results will be posted on our Facebook page.
Can i enter a photo that i didn't take?
Yes you can but you MUST have the permission of the photographer before you send it to us and they must be made aware that we may use their photograph for promotional purposes on our website and across social media. Always get the photographers permission.
Can I enter a photo taken by a professional photographer?
No you can't. We don't accept professional images. The competition is not really for professional photographers so we would suggest you send us an image that you have taken yourself.
Can i send a photo of someone else's dog?
Yes you can but you need permission of the owner before you do.
Will people be able to see my photo?
If you come 1st - 6th in any of the classes or if you enter the public vote class then yes your photograph will be displayed on our website and across social media. We may also display your photo on social media if you haven't been placed in the top 6. If you don't want your dogs name displayed along side the photograph or if you don't want your photo displayed on social media or on our website you need to let us know.
Will you publish my personal details on your website or social media?
No we don't publish any of your private info on either our website or social media. We will only publish your name, your photo, your dogs name.
I'm having problems with the payment method. Is there any other way I can pay for an entry?
We have had a few people emailing us to say that their Paypal payment or debit card payment has been declined despite them having sufficient funds in their account. If you're having this problem you can drop us an email at firstname.lastname@example.org and we can give you the Prize Paws account details so that you can do a bank transfer.
I'm having problems at the 'checkout' on my phone.
Add the class to your basket & click 'checkout'. Scroll all the way to the bottom of the page (ignore the PayPal & cards symbols at the top) & click 'checkout' again. Fill in your contact details and scroll down to the bottom of the page again & click 'checkout'. It will then take you to the card payment or PayPal page. Choose the method of payment and complete your order.